National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry.

Are you a Customer Success Specialist that displays the following characteristics?

• Positive
• Passion for serving others and delivering results
• Reliable and looking to grow in a fast-paced business

As a member of the team, you will enjoy:

• Working for a dynamic company with a people-first culture
• Medical benefits including company-paid dental
• 401k with Company match

Patriot Pools South Florida is hiring a Customer Success Specialist to join our Ft. Lauderdale Office.

This is a fast-paced position. We’re looking for a team member who can multi-task, is a problem solver, and doesn’t shy away from conflict resolution. Good attendance and punctuality are a must.

Compensation: $18 - 20 per hour, Paid Weekly

Shift:

Monday - Friday (8:00 to 5:00)

Every Saturday (12:00 to 5:00) - Sunday & Monday off

Skills/Experience Required:

• 2+ years of Office Admin experience, preferably in a field service industry.

• Minimum of 1-year sales experience.

• Pool industry experience preferred.

• Excellent written and verbal communication skills.

• Familiarity with Windows 10.

Duties:

• Answering and routing customer calls is the number one priority.

• Follow up on projects to ensure customer satisfaction.

• Report any customer issues or concerns.

• Other general clerical duties as needed

• Communicate and coordinate with suppliers/vendors, customers and staff.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

National Pool Partners, Inc. respects, embraces, and celebrates diversity in its employees. National Pool Partners does not discriminate on the basis of race, religion, gender, sexual orientation, gender identity, color, age, protected veteran status, national or ethnic origin, the presence of any sensory, mental, or physical disability, or any other status protected by applicable law. National Pool Partners believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.