Career Opportunities with National Pool Partners

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Pool Repair Technician

Department: Repair
Location: Austin, TX

As a Pool Repair Technician, your primary responsibilities include, but are not limited to:

  • Troubleshoot repairs.
  • Complete daily records of work performed.
  • Install and repair pumps, filters, heaters, and automation systems.
  • Manage daily schedules with repair staff to ensure efficiency.
  • Work with office staff to ensure a high degree of accuracy concerning accounting and billing.
  • Improve processes and create innovative ideas to help us grow to the next level.
  • Explain needs to customers and get approval for any repairs needed.
  • Perform all duties with a customer and safety-first mindset.
  • Manage customer care issues and complaints.

REQUIREMENTS:

  • RAIL Certification preferred.
  • Must have a high degree of mechanical aptitude and strong swimming pool operation systems knowledge.
  • Working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.
  • Self-motivated and able to work efficiently with little oversight.
  • Possess a willingness to communicate and share knowledge with customers in a tactful, respectful manner while presenting a professional image.
  • Dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, and effective organizational skills.
  • Must have a minimum of 1 year experience as a pool repair technician, a valid driver's license with three years of verifiable driving history, and a clean driving record.

Compensation –This is an Hourly position. Paid weekly. Eligible for Overtime

Total compensation with RAIL Certification is $31.25 to $38.47 hourly based on experience

Total compensation without RAIL Certification is $26.45 to $31.25 hourly based on experience

Benefits - We offer best-in-class benefits, including free employee dental insurance, paid vacation, and 401k.

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